I ordered multiple products. Will my order come in one box or in separate shipments?
Sonya2025-02-27T13:12:11-05:00Due to how some of our products are manufactured as well as packaging size restrictions, if you've ordered multiple items there's a good chance you may end up with items that ship separately. Our products are grouped for shipment in the following ways:
Enamel Pins and Pin Sets, Vinyl Dolls, Vinyl Stickers, Books, Oracle Decks, Coloring Books, Comic Books, 4x6 Mini Fine Art Prints and Various Other Merchandise Products (not prints or canvases)
These are all shipped from our warehouse location in Reunion, FL. If you order only these items, most likely they'll all be shipped in the same package. If you order some of these products as well as a canvas or glossy print they will be in separate packages as they ship from separate locations. These products can take 1-2 weeks to ship out whereas prints and canvases can take up to 4 weeks to ship out.
Photo Glossy Prints, Open Edition Canvases, and Canvas Cuties
All of our fine art prints are now printed and finished by the fine art printing company we contract with. Prints are made to order and they are shipped directly from the printer. If you order several photo glossy prints or canvas cuties, they will likely ship together. If you order more than two open edition canvas prints, they may be shipped in separate boxes of up to two canvas prints each. Depending on how many canvases you order, you may end up with several tracking numbers.
Because the fine art prints are printed on-demand, if you order a canvas print, the production time plus shipping time could take 2-3 weeks to be fulfilled. In the meantime, if you ALSO ordered an enamel pin, that usually ships within 3-5 business days however occasionally may take 1-2 weeks to ship (especially if Jenn is running an event or show out of Florida). So parts of your order may arrive within 5 business days while other parts of your order may arrive in two to three weeks.