Frequently Asked Questions
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- Bradford Group
- Collectible Enamel Pins
- Commissions
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- Ordering
- Other Strangeling Merchandise
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- Prints & Originals
- Publications
- Shipping
- Wholesale
What can I purchase on your website?
Open edition canvas prints and glossy archival photo prints, collectible enamel pins and pin sets, Jasmine books, coloring books, Oracle decks, Postcard packs, Vinyl Dolls and vinyl stickers are all available to purchase through my website. Some other paces that sell my works are Strangeling on Ebay, Etsy, Zazzle, Bradford Group, Pop Gallery, WonderGround Gallery, etc). These external sites all sell official Strangeling merchandise.How much does it cost for shipping & handling?
Shipping costs will depend on the item you are ordering, quantity, where it is being shipped from and the shipping destination. When you go through the ordering process, you will be presented with some shipping options and you will be able to see your total order cost, including shipping, before checkout.What payment types do you accept?
For orders through strangeling.com, I accept payments via PayPal. For most customers, you will not be required to sign up for a PayPal account to simply pay via credit or debit card. You can check out as a guest with the option to set up a PayPal account after your transaction is completed. However, you are NOT required to set up a PayPal account. Read more about this from PayPal’s FAQ. To see how the checkout process works when checking out WITHOUT a PayPal account, watch this short video:What is PayPal?
PayPal is a secure transaction system that allows buyers to send payments to sellers. Similar to credit card processing services that many businesses use, PayPal’s difference is that it allows for business and personal transactions. Buyers are not charged a fee for purchasing through PayPal, but sellers are charged a percentage of the transaction (just like a credit card processing company normally would). Learn more about Pay Pal here.I live outside the US. Can I still buy from you?
Yes! Nearly all countries can order through strangeling.com. We ship anywhere. **Please note that some countries have restrictions for mail and packages and your order may get held up or back based on your countries restrictions. It is best to look into this before placing an order.**I don’t have a credit card. Can I still buy from you?
Sadly no, we can only except payments by credit card or via Paypal through our website.How long will it take to receive my order?
Masterpiece editions: Please allow 4-6 weeks for delivery. Each piece must be printed after they are ordered, sent to California to be hand embellished by Jasmine, sent back to Florida to be stretched and packed for shipment by American Moulding. Glossy Prints: Please allow 1-2 weeks for delivery. Open Edition Canvases: Please allow 2-3 weeks for delivery. Pins, Stickers, and Fine Art Mini Prints: Please allow 1-2 weeks for delivery. International shipping times can vary depending on your country’s Border Customs practices. NOTE: Some items may ship separately.Where can I buy your original paintings?
You can see all currently available original paintings (via website or my galleries) on the Originals Page Here Originals are often available at Corey Helford Gallery in Los Angeles, Pop Gallery in Orlando and WonderGround Gallery at Disneyworld in Anaheim, California and DisneyWorld in Orlando Florida during special events and exhibits. For upcoming exhibitions and appearances, please check the Events calendar. Sometimes original paintings are available here on eBay Auctions usually begin at just one penny, with no reserve! If you are interested in being notified of when new originals and other artwork is available, you can join the mailing list by entering your email address in the form in the footer of this site.There is a print of yours I can’t find on your website, is it available?
It may still be available. Just email Jenn with the title or basic description and she will see if she can help find it.I’m interested in ordering wholesale or licensing your artwork!
Wonderful! I license a lot of my art, and I also sell my prints wholesale. Just click on the Licensing or Wholesale tabs above on this page for more information!Will you sign my print? Can I add a custom message?
No, sadly I cannot add any custom messages nor can I sign the Glossy Photo Archival Prints or Open Edition canvas prints as those orders are fulfilled by American Moulding located in Florida and I currently reside in California. I also cannot sign prints ordered through Zazzle, Amazon, Art.com, or other third-party vendors, because those ship from their factories/printers - not from my living room like the strangeling.com prints. However, you are welcome to bring a print or any other product you have purchased online to any event where I am making an appearance and I will sign it for you in person.Will you matte or frame my print for me? Do you sell any prints already framed?
Over the years I have been asked repeatedly by all of you for FRAMED or MATTED or READY-to-HANG artwork! And I understand completely - it is nice to receive artwork that is ready to just hang right up on the wall, without having to worry about buying a frame or taking it to a frame shop. Open Edition Canvas Prints come stretched over a frame and ready to hang. Read more about that process in the Prints & Originals tab above on this page. We do not offer matting, framing or other ready to hang options for any other products at this time. All of our prints, whether paper or canvas, are printed on demand by a production company in Florida. Canvases are gallery wrapped and wired for ready to hang. While we cannot offer custom framing direct from strangeling.com, My Zazzle Print Store has custom matting and framing options available. There are many frames and mats to choose from and a variety of sizes, too - up to 78" - practically mural sized - great for really creating a striking ambience in a room! I have ordered from Zazzle myself when I want prints framed. It's cheaper and easier than having it done elsewhere or doing it myself, and the results are great!I want a product or size that I don’t see offered on your website
If there is a size you don't see available on any image that you would like, email Jenn and she will find out if it is possible to make a larger or smaller size. For larger sized prints or poster, you can also order through my Zazzle print store - their printers go up to 78" and most of my prints can be ordered there in sizes from 11x14 all the way up to big 60x78 prints. They also offer framing and different paper types than I can offer.What sizes are your Open Edition prints?
For the most part, we offer a variety of sizes based on the images original dimensions. The most common sizes available are 8x10 and 12x16. This is the dimensions for the PRINTED AREA of the paper. The prints all have a white border of at least ½ inch. The total paper size themselves are 8.5x11 and 13x19. We also have some oddly sized and shaped prints dependent on the original’s size and shape. Some are ovals or long panoramics. I keep the prints proportional to the original paintings though (I don't crop or stretch things) - so if the original painting was long and skinny, or an oval shape, or a very horizontally wide painting, etc. - the prints will be too. The dimensions of the printed area of each product should be indicated in the product’s description tabs on each product page.What does ‘Open Edition’ mean?
All of the Glossy Photo Archival Prints on this website are called "Open Edition" prints. Open Edition prints are prints that I can reproduce at my discretion and are not limited in number. My Open Edition prints are photo prints in full colour on glossy photo-quality paper. They are vibrant, detailed prints taken directly from my original paintings.What does ‘Masterpiece Edition Canvas Print’ mean? How are they different from ‘Open Edition Prints’? Why do they cost more?
Masterpiece Edition vs Open Edition
These prints are Limited Edition, which means that only a limited number are ever made. They are hand-embellished and signed by me before getting gallery wrapped and shipped out. Usually they are limited to 5 in the edition. Open Edition prints are unlimited in quantity and are printed on demand from our production company in Florida.Canvas vs Glossy Photo Print
Basically these are archival quality prints that are printed onto a sheet of real artist's canvas. Printing on canvas allows for the art to be stretched over a frame, which you couldn’t do with the Glossy Photo Prints. Also, printing on canvas gives greater durability and creates a final piece that looks more identical to the original work.Hand Embellishing of Masterpiece Editions
After the artwork has been printed to the canvas, I then go ahead with my usual acrylic paints and paint brushes and hand embellish each print individually, adding highlights and details in acrylic paint. This makes each canvas just a little different from the rest. I also hand-sign and number the prints in paint. I then paint with a glossy giclee UV varnish which seals in the paint and inks. The print is then heat set at a high temperature to keep the ink from fading and making it water-resistant and very glossy! These beautiful and unique works of art truly are the next best thing to owning an original painting. Even as the actual artist myself, I find it difficult to tell the difference between one of these gorgeous prints and one of my original paintings!!!Zazzle also offers canvas prints of your work. Are Canvas prints from Strangeling.com different from those on Zazzle?
Yes they are! Here are the differences:
Open Edition Canvases |
Zazzle.com |
---|---|
Ships from the production company in Florida | Ships from Zazzle factory, made by Zazzle's printers |
Not signed or numbered, Open Edition | Not signed or numbered, Open Edition |
Various sizes available based on image dimensions | Maximum size 78"x60" |
Only glossy finish | Choice of finishes, glossy, matte, etc. |
Stretched, gallery wrap-style, with black sides - ready to hang! | Multiple framing and matting options, can be ready to hang! |
What other kinds of prints do you sell?
On this website, I offer both my Open Edition prints (glossy photo paper) and my Open Edition Canvas Prints. Those are the only types we sell from the website. Occasionally I have Masterpiece Edition canvases that are signed and numbered available on some of my new works. You may also want to visit my Zazzle print store. The Zazzle print store prints ship separately from strangeling.com prints - they are made by the Zazzle factory printers and they have a phenomenal amount of choices, sizes, frames, etc. Also, Pop Gallery and WonderGround Gallery have many exclusives and large format canvas giclees of mine.Do you ever have sales or discounts on your prints?
Yes! Here on strangeling.com, and Zazzle! To see Zazzle’s current sales and get their coupon codes, click HERE! Then just go to my Zazzle print store and enter the coupon codes during checkout. They really have some great sales, and often! Here at Strangeling.com we have sales prints of the week, Black Friday sales and various other sales and discounts during various times of the year. You can find out about these by joining my mailing list, you can subscribe at the bottom of the page on any page of the website. You can also join my Patreon $10+/month tiers to receive 10% off of any and all web orders. Click here for more info or to join.Hey – my friend saw you at an art show and you had little mini-prints, GIANT prints, cheap prints, prints that aren’t for sale here. Is this true?
Yes, yes it is. I have all kinds of little mini prints and other types of prints that I sell ONLY at art shows. That's part of what makes coming to one of my appearances a bit special - you can get things there you can't get elsewhere. To find out where I’m appearing next, check out the Events pageDo you have any books out?
Yes! I have several books out. Most of them are available via Amazon. However you can also purchase them here at strangeling.com. As well as other items like oracle decks, postcard packs, vinyl dolls and vinyl stickers.Can I buy T-Shirts, stickers, etc. featuring your artwork?
Yes! I have contracts with a dozens of merchandising companies that produce lines of many different products (stickers, clothing, posters, candles, air fresheners, etc.) featuring my artwork! Many of them are now at retail stores throughout the country. You can find a full list of my licensed merchandise in the footer menu of this website!Do you have big posters to decorate my room?
Sadly, no, at this time there are no posters available of my work.Commission Information
My schedule for commissions is quite limited and currently there is a waitlist.
If you are a company interested in publishing, merchandising or licensing however, please contact my licensing agent, Tate Licensing, with your proposal. While I do accept commissions and am happy to consider any freelance illustration opportunities, please familiarize yourself with my style before contacting me. I only accept commissions that are done in the style of my original work and do not do realistic portrait likenesses of people or create work in different artistic styles or mediums than what I use to create my original artwork. If you are looking for a piece that deviates from my style in any way, you should consider hiring an artist that normally works in the style and medium you are looking for. To secure your commission, I will first need to review your project's description to make sure it's something I can actually create for you. If your commission is approved, I will provide you a timeline for when you can expect the work to be completed and a 50% deposit will be required. A PayPal invoice will be sent to you for the deposit and once that invoice is paid, I can begin work on your piece according to the schedule. I am a full-time artist and at any given time I am usually working on commissioned projects, so I typically have quite a waiting list. Please be sure to contact me with plenty of time in advance of any deadline — a minimum of 3 months, but ideally 6 months. From conception to shipping I can usually finish a piece within a few weeks, depending on size and level of detail, but since I often have quite a few paintings queued up for gallery exhibitions, Disney, other commissions, and personal projects like Death & the Maiden, it can take some planning to fit new commissions into my schedule. 100% client satisfaction is my ultimate goal, so I want to be upfront about setting reasonable expectations for commission works. You are always welcome to reach out if you have a project that has a very short turn-around deadline, but be forewarned that it is likely that I won't be able to accommodate it (but you never know!). I first and foremost am a fantasy artist (gothic and faerie themes dominate most of my original work), and pieces in these genres will be given priority.My current price guide is as follows:
- 12"x16"............$6800
- 16"x20"............$8400>
- 18"x24"............$13000
- 24"x30"............$18000
- 24"x36"............$25000
- 36"x48"............$38000
**AT THIS TIME I AM NOT ACCEPTING COMMISSIONED PROJECTS FOR PAINTINGS SMALLER THAN 12"x16".**
Bradford Group Products
I do not work for Bradford, nor do I stock the collectibles, ship them, or have any inside info regarding orders placed, billing, shipping, timelines, policies, or ANYTHING like that. I just do the original artwork that inspires the collectibles and Bradford licenses those images from me for their product lines. If you have questions regarding Bradford/Hamilton policies, questions about your order, product info, shipping info, timelines, billing, availability, etc., you will need to ask the customer service folks at Bradford! You can CLICK HERE to contact them online, or call them at 1-877-268-6638. More products are on their way, so keep your eyes peeled!How can I order/pre-order your Bradford Exchange, Hamilton Collection, Hawthorne Village or Ashton-Drake Products?
Easiest is to order online - click HERE to see what they have of mine at BradfordExchange.com (however, many new products are not yet on their website - it often takes months before they get up there!)The next best way is to CALL on the phone: 1-877-268-6638 (toll-free). Have the item number and title of the product ready (and the brochure, if you got it in the mail). To see a listing of various products that may not yet be on their website, look at my Facebook album HERE for new things to pre-order!
Another way is to order through the mail! If you received a brochure or card or saw a magazine ad - just fill out the form and send it in!
In the UK, visit StrangelingUK
Also, Burning Desires carries many of my statues and figurines.Help! I wanted to order something I saw on your website/in a magazine/etc. but when I called to order, they said it was no longer available! Help me!
Unfortunately, I can't help you with that! PLEASE FOLKS, keep in mind that I just design the collectibles, dolls, paintings, statues. I ONLY design them. I do not have any control over or information regarding availability or discontinuation of ANY product. I have absolutely no information regarding which items are sold out. I do not stock or sell these items, nor do I have any information about whether something is back-ordered, shipped, canceled or anything like that, whatsoever. The Bradford Group does not supply me with any of that information nor do I have the time or resources to make those inquiries. The only people who can help you with information regarding Bradford Group products is the Bradford Group. The people to call are at 1-877-268-6638. I do not work for the Bradford Group. I just design the characters and artwork and they license those images and characters from me. To cite a rather silly parallel - if you were wondering why a specific Hannah Montana doll was no longer available at your local Wal-Mart, if you emailed Hannah Montana (aka Miley Cyrus) and asked her - she probably would have no idea, as she just licensed the doll with her image. You would, of course, contact the seller or manufacturer for information and not Ms. Cyrus herself. Hope that makes sense! You - the customers - usually have more information than I do, so please contact Bradford Group to answer any questions related to their Jasmine Becket-Griffith licensed products.Hey – I pre-ordered a statue – where is it? When will it ship? Can you track my order? Is it back-ordered? Did they charge my credit card? Can you tell me?
Nope! Once again - I just design the characters and create the initial artwork that is then licensed to the Bradford Group. The people to call are at 1-877-268-6638. I may have designed it years ago even, hehe - the manufacture, ordering, shipping and distribution, or information regarding any of the foregoing, are not things I have access to. Let's draw another silly parallel - for example, let's say you purchased a Stephen King book at Amazon.com. If you then emailed Stephen King himself, he would not be able to give you the tracking number for your package. I'm in much the same boat - hope that makes it clear =)Can I buy the statues from you?
No, I'm sorry! I do not have the statues here at my house! I wouldn't have room, hehe. To be completely honest I try to get one of each statue for my OWN collection. I decorate my house with them. Most of them are on shelves in my living room - only ONE of each though, and sorry - you can't have mine! As the artist I usually get two of each as samples - one for me and any others end up with family members. I don't have extra ones at all, and don't have them here to sell. You need to order them from the Bradford Exchange directly.I have a store – can I buy Bradford or other licensed products from you wholesale to sell in my store?
No, I do not have Bradford statues or other licensed merchandise here. If I want them, I'd have to order them from the Bradford Exchange myself, lol. I do not know what their policies are on selling the statues wholesale, but you can contact them by calling 1-877-268-6638 (toll-free) or on their website contact form HERE.Can I order just one issue in a collection?
Yes, you may order just one issue from most collections by calling 1-866-907-3607. A Bradford Group representative will gladly take your order.Why do I get ads for The Bradford Exchange products in the mail?
The Bradford Group does a lot of direct mail advertising through various channels, media ads, magazines, newspapers, mailed brochures, etc. I get them in the mail a lot myself, lol, even for my own stuff! If you don't want them mailed to you, you can use their website contact form HERE. Or - if you WANT to get on their mailing list and DO want to start getting ads, previews, special deals, etc. - you can register at BradfordExchange.com here!I’m an artist too. Can you get me a licensing deal at the Bradford Group? How did you get a licensing deal there?
No, I'm just a lowly artist myself, I have nothing to do with that end of the business. I have no secret "ins" or strings to pull, I am sorry! How did I get licensed? One day out of the blue I got an email from one of their representatives asking if I would be interested in licensing my artwork with them, and that's pretty much it.Where can I get sneak previews, work-in-progress photos, advanced screenings, super-top-secret pre-ordering and early reservation information?
Oooh! Luckily I can certainly help you there! Up on my Facebook Page I typically post several new projects a week right HERE in my New Bradford Group Projects Folder. This is the place to go to see my new collections and get your pre-order numbers in before the general public. Yay!! I even show in-progress sculptures & paintings in my Works-In-Progress Folder. In fact, just go to my Facebook Page and check in every day and see new stuff every few hours sometimes, hehe.How many statues are going to be in a specific collection?
Actually, typically most collections are currently still in production and are on-going, so I do not know the finite number. I'll typically have finished or approved a whole bunch of designs, and I won't know which ones Bradford/Hamilton decides will make it into the collection as finished statues. So I am definitely NOT the person to ask. Occasionally though the folks THERE can tell you - 1-877-268-6638 (toll-free) or on their website contact form HERE.Do you hand-paint all of the statues yourself?
No, as much as I would like to, I can't paint each one individually. Often they sell tens of thousands of an individual statue, and it would take me many lifetimes of working 24/7 to keep up with that, hehe. So basically I do the original artwork and paintings, and then trained artisans complete the resin castings for the Limited Editions. They do this all by hand, even hand-setting tiny jewels and gems, hand dusting the glitter, etc. - they do a phenomenal job!Why is a certain statue/collectible no longer available? I ordered/pre-ordered it, or they told me it was no longer available!
Personally I have no idea nor access to any information why a certain product is not available. There are a plethora of reasons, and I am not told specifically (remember, I'm just the girl who designs, paints and licenses these cuties!). It is probably because of these following reasons though:- Many of my statues & other collectibles are Limited Editions. This means that they eventually run out! That's what "Limited" means =)
- You may have pre-ordered something that was part of a "Test Market" and after the initial test-market it may have been discontinued
- They may have simply SOLD OUT and are ceasing production
- There may have been some sort of quality or shipping issue with the factory or distribution that was not resolved and the item(s) is no longer available
- Sometimes items may be seasonal or only available for a short time
- During development, sometimes a collection or collectible may run into some sort of snag and will be re-released later in a slightly different format (such as a doll originally intended to be vinyl may be canceled and later re-released in resin as a separate thing all together)
What materials are used or what specific size/weight/dimension is a certain collectible?
To be certain, please contact 1-877-268-6638 (toll-free) or on their website contact form HERE.How did you get to design Disney characters? Will you do more Disney Characters?
I was emailed by one of the representatives one day and asked if I would be interested in doing some co-branded projects with Disney, and I said "Yes!" I'm a big Disney fan! We have more Disney things planned, but it is not up to me which ones are picked. Hopefully lots of them!I really want one of your Bradford Group Collectibles, but I don’t live in the US. Can I still place an order?
I know many of you live in countries all over the world - and I'm very happy that people everywhere appreciate my work and want my collectibles from the Bradford Group! Now, I don't work for the Bradford Group nor do I have any sort of say in how the company is run in different countries, or what their shipping policies or international availability are. Even if you send me sad emails, I don't have any access to information other than what you see on the internet yourself, I am sorry! However, I have made the following handy list to do my best to help international customers get in on the collecting!First things first — here's the lowdown: In the beginning, my Bradford collectibles go through several stages of availability over many months. First they are test-marketed in select areas determined by the Bradford Group. If things go well, they then begin accepting pre-orders through the mail, telephone, and on their website(s). These stages originate here in the US. Then after the pre-ordering stage, the collectibles slowly start being available in other ways, on the International Bradford websites (see below), through some mail and phone orders in other countries, and finally (and importantly) through re-sellers, second-hand sellers, and various affiliates.
Before we begin, StrangelingUK is one of the places to look first. Both retail the Bradford Group/Hamilton collectibles directly to the public!
Okay now, the best, most efficient way to collect my Bradford Collectibles is to go to the source - the official Bradford International Websites. Not every country has their own Bradford website yet, but they are working on that all the time. Even if your country doesn't have an official Bradford website - don't worry - there are other options too, so keep reading. PLEASE NOTE: many of the official international sites may not yet have my items on the website, it takes months sometimes to get them up there. However you can EMAIL or CALL them and they can sometimes hook you up! Here is a list of some of the official international websites (click the links, search "Jasmine" - or else just go to their Contact Us pages to get the email or phone numbers to ask for Jasmine Becket-Griffith collectibles):
United Kingdom: (search Jasmine)
Italy: (search Jasmine)
Australia: (search Jasmine)
Austria: (search Jasmine)
Canada: (search Jasmine)
http://ca.collectiblestoday.com
Finland: (search Jasmine)
Germany: (search Jasmine)
Sweden: (search Jasmine)
Switzerland: (search Jasmine)
And just in case - United States: (search Jasmine)
Again - those websites above may not yet technically have my products there, but if you CALL them on the phone or email them — look at their Contact pages and FAQs — you may be able to order on the phone or by mail. If not, pass on the word that you want them to stock up on Jasmine Becket-Griffith collectibles, and maybe if enough folks ask, they will start offering them! Again, emailing ME doesn't help - I don't have any say or access to anything you don't, lol. I'm just the artist!I don’t live in the US and I tried Bradford’s international sites and still couldn’t find what I was looking for. Can you help?
Did you try emailing and calling everybody above? Another option is eBay! Some folks order the Hamilton and Bradford Collection collectibles and sell them (usually new, still in the packaging) on eBay and many will ship all over the world! Here's a quick search link to get you started - try different key words and advanced search options on eBay.com and you will most certainly find even more. Click HERE to do a quick search on eBay Also, Burning Desires in Canada sells many of my statues and may be able to ship to your country. Still can't find the figurine you're looking for? It is probably just a matter of TIME. You may have seen the virtual images of it online and it still hasn't even gone into production. The test-marketing and advertisements may start many months before the factory produces and ships the collectibles. Another option to consider (I know many folks do this!) - get a friend, internet buddy, or penpal who lives in the US or any of the other countries where the official Bradford site or catalogue ships to, and have them order for you! Be sure to cover their shipping costs and expenses. Maybe you can return the favour by sending them treats or products available only in your country.Tell me more about how your collectible figurines/statues are made!
It is a long process, beginning first with my sketches or paintings. Sculptors then begin in clay and I approve the clay stages. After my approval, resin (or whatever material the collectible is) production begins. Following the resin casting, there are the painted versions for me to approve, and then the edition begins and they collectibles are made and shipped. Even if you have seen the virtual pics online or in ads, it may be many months before the actual products appear for ordering online, on eBay or imported into secondary markets. So if you see a picture or ad I have posted online for example, just wait awhile before expecting to see somebody selling it online or on eBay! You may see others you want to order in the meantime.If you can’t find something you have seen an ad for, another case may be that the item has sold out. Limited Edition means exactly that - quantities are limited. Sometimes only a small number of a collectible may be made, which means you are less likely to find them on the websites and may have to resort to second-hand or resellers or eBay. Very small or short editions can be very rare and valuable to collectors.
PLEASE NOTE - I do not have my Bradford Collectibles in stock nor am able to sell them at any time.
As the artist, I only get one or two of each collectible, and I keep them for myself! If I am lucky enough to get two, I give the spare to my mom or my sisters or something. I can't order them for your or on your behalf, I am sorry. And again - emailing me doesn't help as far as ordering Bradford collectibles - you will need to contact them directly! Even just to tell them that you wish they offered a certain item in your country, or if you have suggestions for them - they always appreciate your feedback. If they get enough requests they may even change things for the better or be more accommodating in the future. Thank you so much all - I hope that this page has helped a bit!How can I place a wholesale order?
We are working on adding a wholesale feature to the website, but that may take a little while. In the meantime, for Wholesale inquiries, contact Sonya.General Online Display
If you are simply interested in using my artwork to show off or display or decorate your website, MySpace, FaceBook, LiveJournal, etc. you are welcome to do so free of charge of course, as long as you follow the following restrictions:#1 THE IMAGE MUST REMAIN UNALTERED
No changing the pictures whatsoever. No animations, adding text, no sparkles, nothing. Sorry folks, if you want to do this, see the TUBES & TAGS section about licensing for tubes/tags. Just use the picture as shown, as I painted it, please. You can re-size it as needed for the space, but please do not change the image other than that.#2 ONLY USE THE WATERMARKED IMAGES FROM THIS SITE
I only grant display permission of the images of my artwork as shown here on my website, www.strangeling.com, complete with the ©Jasmine Becket-Griffith watermark text on them. I know, it can be distracting or blurry, but unwatermarked image use online has led me to multiple lawsuits and other copyright issues over the past few years, so I gotta say it. No scanning in other pics or snagging them from commercial sites, etc. For free display, I only allow use of the watermarked images from this site. Sorry to be a bother!#3 YOU MUST CREDIT ME!
You will need to credit the following: ©Jasmine Becket-Griffith and a link (clickable if possible) to https://strangeling.com#4 NON-COMMERCIAL ONLY!
If you are selling something — anything at all — I do not allow free display of my artwork. If you are interested in licensing my artwork for business use, contact me at [email protected].[/toggle] [toggle title_open="Close Me" title_closed="TUBES & TAGS" hide="yes" border="yes" style="default" excerpt_length="0" read_more_text="Read More" read_less_text="Read Less" include_excerpt_html="no"] I have a company handling my tubes and tags! I don't handle this myself, it is done through licensed use of my images for tubes and tags through the company CDO — Creative Design Outlet (they have taken over from the former CILM company) — a fabulous company that creates tubes from artists' works they have officially licensed, and they create packs of tubed art for purchase for online tag hobbyists. The tubes may be bought for a small fee, and downloaded directly from their site — small packages as well as individual images and custom packs. Once purchased, you have lifetime permission as long as you follow their terms and don't use the art for profit. This is the ONLY usage I allow of my artwork for tubes, tags, and other alterations. CLICK HERE to see my available images at CDO!! For ANY questions regarding usage of my images as tubes or tags, this is handled by CDO (not by me myself) and you can email them here: [email protected] or call them: Customer Service: (520)308-5633 To report copyright violations of unlicensed usage of my images as tubes or tags NOT with CDO or CILM, contact them here: [email protected]Print Reproduction
If you are interested in featuring my work in your magazine or other publication, using my work for promoting your commercial endeavors, or using my images on your company’s products, please contact Tate Licensing. Print reproduction without my written permission is strictly prohibited. If you would like to sell my prints or other products I create in your online or brick-and-mortar shop, please see the Wholesale FAQ tab for more information.Tattoos
I am incredibly flattered that you want one! Like my Fan Page on Facebook and post your tattoo photo and I’ll include it in the Tattoos album. Bring the print, book, sticker, or other picture you have my artwork with you to the tattoo parlour and have the tattoo artist work from that. Most tattoo artists are great artists in their own right and will do a great job from the picture. Please note that this is for PERSONAL use only. Also - I see a lot of my paintings tattooed on people in various monthly tattoo magazines. That is very cool! If possible though, when submitting your tattoo based on my painting to a magazine, please ask them to credit me, the artist, as well. Thank you!Website Content
Any content on this website (images and text) may be shared and distributed freely as long as that content remains unaltered, is cited, and a link back to the original content on www.strangeling.com is included. Any reproduction of content from www.strangeling.com that does not abide by the terms outlined on this website is an infringement of copyright and may result in legal action.Visual Artists’ Rights Act
The Visual Artists' Rights Act is a very helpful government document outlining an artist's rights to their intellectual property.I’ve seen illegal use or unauthorized copies of your artwork. What should I do?
Email Us right away! We have legal representation retained for such matters and will pass along the info asap. Thank you to all of you who look out for me =) If you have seen illegal or unauthorized use specific to my tubes and images for signature tags through CDO/CILM you can contact them at: [email protected] - they will handle that side of things.What does ‘Open Edition Pin’ and ‘Limited Edition Pin’ mean?
Much like with my prints and artwork, we have Open Edition and Limited Edition pins. Open Edition means that they are not numbered pins and will always be available until we run out. (usually we receive 500 of all open edition pins). Limited Editions are just that, limited to a smaller amount and numbered (usually 100 or 250). Once made, the mold is physically destroyed/demolished so that no more pins of that design can ever be made. Once these sell out, they are all gone. Limited Editions are numbered on their backing board.I live far away from you. How can I buy your pins?
Don't worry, we ship the pins ANYWHERE in the world! You can order right here at Strangeling.comHow are the pins packaged?
Individual pins come on a backing board (branded with the Strangeling logo and copyright info) in a sealed plastic bag. Limited Edition Pin Sets come all together on one postcard-sized board (usually with colourful graphics) and are numbered according to their edition (such as #042 / #250) and are also sealed in a plastic bag. When shipped they are carefully packaged & cushioned (exterior packaging depends on the number of pins and other items in the order).How much does it cost for shipping?
The cost of shipping will depend on how many items you order, where you live (what zone, zip code, country, etc.), and specifically what the items you order are such as books, prints or pins. You will be shown your shipping charges during checkout BEFORE you are charged, so you will clearly see the costs and options displayed in your shopping cart. Glossy prints and canvases ship from our production company in Melbourne Florida while pins, books, dolls and mini prints ship from our warehouse in Reunion Florida. Shipping is precisely calculated based on distance, weight, and size of the packaging, insurance and tracking. Don't worry, we never add on any silly "handling" fees, we literally charge exactly what the Post Office charges us.Do you ever have backorders on any merchandise?
We do not have backorders of any merchandise on strangeling.com. The canvases and glossy prints are print-on-demand, so if you see something as out of stock, let us know as it shouldn’t be marked as out of stock. Also if there is a size you want but don’t see listed, you can email Jenn and if it's possible, we might be able to make it available. Once pins are sold out they are gone. If you want a specific pin, you can go to the strangeling pin group on Facebook and look for buy/sell opportunities or trades. You can also optionally join the Patreon pin tiers here starting at $25+/month if you want to make sure to get the pin of the month, plus Patreon exclusive pins, special bonus items and more. Patreons also get 10% off on all web orders.How big are the pins?
It depends on the design of the pin. Here at Strangeling.com we will mention in the pin's description the size of that specific design. Just about all of them are between .75" to 1.75" (around one inch to an inch and a half, mostly).What are your pins made out of?
My pins are metal pins are made of lead-free iron alloy. They are molded with a die cutting machine, and soft enamel is poured into the metal creating a very tough, sturdy and beautiful design image. It is all one solid piece, not a decal or a print, but actually shaped and poured metal and recessed enamel.I am looking for a specific pin but I cannot find it for sale. Help!
Be sure to check our Pins page here at Strangeling.com. We have a listing of all my official pins that we have created so far. Be sure to use the "Next Page" arrows to see more! Each pin's page should have details to add to your shopping cart or information about past or future availability. It could be that the pin you are looking for was a limited edition and is sold out and there are no more left to buy. It may be that the pin was an Event Exclusive and is not for sale (for example the MegaCon 2017 Exclusive pin was "Alligator Girl" - she will not be for sale, she was just given away to guests at MegaCon 2017 as a special surprise!). It may be that the pin is a Patreon Exclusive and is only available to the Pin Collector Fan Club up at Patreon (for details click here or scroll down for more Patreon Pin Collector questions). Some pins may be exclusive to certain stores such as the Pop Gallery at Disney Springs. Again, details about availability will be on each pin's page here at Strangeling.com . If a pin has been sold out, retired, or the event for it has passed you will only be able to find these pins by trading with other fans/collectors or by finding them second hand on eBay or other secondary markets. Searching "Jasmine Becket-Griffith Pin" up at eBay.com might be a good start!I am interested in ordering your pins wholesale for my store or gallery. Who should I contact?
We would be happy to talk about wholesale orders for the pins! Most designs are available if you are purchasing in bulk. Please note that you will need to have your business information and tax ID handy. Email Jenn and she can help point you in the right direction depending on the situation and quantity.Are your pins suitable for children?
Like all small and sharp pieces of metal, pins may not be suitable for small children. Small pieces of metal can constitute as a choking hazard, and the back of the pin is very sharp and pokey. Please supervise children and be responsible!Do you have pins of your Disney © artwork?
No, so far Disney has not made any pins of the artwork I have done for the Walt Disney Company. Disney owns the reproduction rights to all of the Disney artwork I do for them. All of these pins here at Strangeling.com are pins we have made ourselves with my personal artwork and designs. Maybe someday Disney will want to make pins of my Disney artwork (that would be cool!) but so far they have not done so. Since these are not Disney pins you cannot trade or sell these at Disney World or at Disney-specific pin trading events.Where can I see a list of all your pins?
You can see all of my official pins in the Collectible Enamel Pins product category here at Strangeling.com. Be sure to use the arrow buttons to see "Next Page", etc. to see them all.How often do you have new pin designs?
We always release a new open edition "Pin of the Month" here at Strangeling.com once per month. These are designs for everybody to order, open edition, available to all. In addition to the monthly Pin of the Month we also release many special pins - limited edition pin sets, exclusives for events, Patron exclusives and more. Bookmark our Pins Page here at Strangeling.com and check back to see what is new! You can also get sneak previews privately through Jasmine's Patreon (as well as Patreon exclusive free pins, discounts on pins & more) click here.What is Patreon? Why do they get free pins and get cool pins I can’t get?
Patreon is basically a private fan club. Many artists, celebrities & musicians have Patreon pages where fans can sign up to get special access, freebies, discounts, sneak previews & content that is not available to the public. For specific info click here to see my Patreon Page. The Patreon "Pin Collector's" Tier at Patreon starts at $25/month, and those Patreon Pin Collectors get free pins not available to the public that are never for sale, a 10% discount on any additional pins, the new Pin of the Month pin automatically shipped to them each month, previews of pins before they are released, and more. I also do fun giveaways at Patreon for original paintings, sneak peeks on projects and paintings before they are shown to the public, etc. Many tiers from $1 are available, it is worth every penny even if you ever bought just one single pin or print! It is an international club, you can live anywhere in the world.I plan on buying all of your pins, can I get a discount?
There are no discounts for purchasing multiple amounts of pins, however, if you really plan on getting them all, definitely join the Pin Collector's club up at my Patreon - click here . There are some pins that will only be available to Patreon members, such as "Alice in Clockwork", and each month you get one or two new pins shipped to you for free. The Patreon Pin Collector tiers for free pins start at $25/month and you also get an additional 10% off whenever you buy pins at Strangeling.comIs there an official group for Strangeling pin trading, buying or selling?
Why yes there is! Run by Jasmine herself & the folks at Strangeling.com - you are welcome to join the official collectors' Facebook Group here - it is a great place to trade, buy or sell Strangeling pins. Please take the time to read the pinned post at the top of the group for basic guidelines.I really really really want a specific pin, but it is unavailable or sold out. Help!
Your best bet is to join the official collectors' Facebook Group here - it is a great place to trade, buy or sell Strangeling pins. Many Strangeling pin collectors from all over the world belong to the group, including folks who regularly attend Jasmine's live events. They may have some of the exclusive pins from shows or countries you are unable to visit, and they may want to trade / buy / sell others! Please take the time to read the pinned post at the top of the group for basic guidelines. Another good idea is to join Jasmine's Patreon Pin Collector Tier at Patreon here - whenever there are extra pins left over from special events or exclusives, limited editions, etc. they are included in mystery packs given away to Patreons in the $50+ level twice a year. These mystery packs are also sold on the website after the they are released to Patrons, if there are any leftover.Do you REALLY give away free pins sometimes?
Yes! Firstly, Patreon Pin Collector tier members get at least one new Pin of the Month pin each month mailed to them automatically, along with free Patreon exclusive pins throughout the year. Click here to sign up for the Patreon Pin Collector club. Also, I often have live events where I give away free pins as a promotion (for example, MegaCon 2017 in Orlando we gave away a free "Alligator Girl" Exclusive pin to the first 100 fans who came to my booth!). Keep an eye at the Events Calendar here at Strangeling.com and on our Events page at Facebook for details about these events & more.How can I wear/display these pins?
The sky is the limit! I personally like to put mine on my purse or backpack. You can wear them on your shirt or jacket. They are AWESOME for lanyards (like those you see at Disney World, or the type you wear around your neck at ComiCon or DragonCon to hold your badge / ID / etc.). They fit nicely on hats & caps. There are wonderful cloth books that are made to hold pins so you can flip through them like a binder! You can get framed panels (trading pin display panels) to hang on your wall. They make great "flair" (think Office Space...). I've even seen people wear them on hightop sneakers. Very versatile, small, fit right in your pocket...Other than Strangeling.com, where can I buy your pins?
Currently the pins are only available here at strangeling.com. On occasion, you can purchase our pins at live events such as DragonCon, MegaCon, Naka-Kon, the Kansas City Renaissance Festival, etc. Jasmine will also have them at special events like the Avalon Faery Fayre, Three Wishes Faery Festival, Whitby Goth Weekend and other events where she may be a guest. Pop Gallery (located at Disney Springs at the Walt Disney Resort in Florida) has some exclusive pin sets as well as exclusives for events such as the Epcot Festival of the Arts. Keep an eye at the Events Calendar here at Strangeling.com and on our Events page at Facebook for details about these events & more. Some events have "Exclusive" pins that can only be purchased (or might even be given away as freebies!) at that specific live event, so it is a wonderful opportunity for pin collectors. Please note that as these are not Disney© pins, they are not available at the Disney owned stores.Help! The back of my pin seems to be stuck!
Don't worry, your pin backs are not "stuck!" Strangeling Pins use ultra-secure "pin-saver" locking pin backs! These are the safest and strongest pin backs around. There is a little bit of a trick to removing them, but it is well worth it. Just squeeze the middle barrel part of the pin back to release. No tools are needed, just squeeze with your fingers on either side toward the pin, in between the top disc and the bottom disk. The spring loaded internal mechanism holds your pin in place until you squeeze - releasing the spring to release the grip. Just slide it back on normally to secure the mechanism.I prefer rubber backings or butterfly backings on my pins!
You can also use the rubber PVC standard backings (available for a few cents on Amazon, etc.) or most other backings for pins if you prefer, but these locking backs are by far the most safe & secure and will keep your pin from being lost even with regular wear on bags, backpacks & clothing. If you really do prefer them however you can purchase many types of pin backs for just pennies per piece on Amazon here.Can you make me a one-off special pin just for me?
Sadly, no. The way that we create the molds in metal and die-cut them don't make it possible to make just one special custom pin. In order to cover the cost to make the actual mold we have to do a minimum of 100 pins. Sorry about that!How do I know it’s an official pin?
The quick and easy way to tell is that it has ©Jasmine Becket-Griffith physically stamped into the actual metal from the mold on the backside. If you ever see anything fishy or think you bought a fake pin from somebody (gasp!) email Sonya or Jenn.Will you ever make ‘NAME OF FAVOURITE PAINTING HERE’ into a pin?
Maybe! I plan to create many many pins, especially of my own favourites. Since the pins are made and cast out of actual metal and enamel, some designs are better suited than others. We have to streamline some lines and details so that they are even visible at the .75" or 1" size, let alone feasible physically to create a line drawing out of metal. Since these are not printed or painted but are actual physical poured enamel we also have to simplify the number of colours we can use. I pick out each and every Pantone enamel shade by hand and put a phenomenal amount of effort & work into each one, so you can bet a lot of thought has gone into each colour selection! If you have a favourite painting, you are welcome to suggest it, and keep an eye out - it may be an upcoming new pin! The one thing I cannot do is make pins out of the paintings I have done for the Walt Disney Company, as they retain the reproduction rights for those paintings of mine. If Disney wants to make pins of them though they could (that would rock!).Will you make some holiday themed pins?
Yes, I have plans for many holiday themed pins!Will you make pins for ‘NAME OF CHARITY / DISEASE / AWARENESS / ISSUE HERE / RIBBON / CANCER’?
Actually yes, I am hoping to work with several charities and awareness groups to create pins as partial fundraisers, with a portion of the proceeds actually going to that specific group/charity. It will take a while for development & paperwork to get that sorted (there are legalities, etc.) but believe me, it is in the works!I have a question about the pins that isn’t addressed yet…
No worries! We are happy to answer your questions. Just email us!Your checkout form says I don’t need a PayPal account to check out, but the only payment button I see is PayPal.
We use PayPal to process all credit card/debit card payments on our site, but you do NOT need to have a PayPal account to check out. PayPal allows you to check out as a guest in the modal checkout box that shows up when you click the PayPal payment button on our checkout form.
You'll enter your credit card information and billing address in the PayPal form, but at no point will you be made to create a PayPal account or log into a current PayPal account. To see a walkthrough of this process watch this short video:
I ordered multiple products. Will my order come in one box or in separate shipments?
Due to how some of our products are manufactured as well as packaging size restrictions, if you've ordered multiple items there's a good chance you may end up with items that ship separately. Our products are grouped for shipment in the following ways:Enamel Pins, Vinyl Dolls, Lanyards, Books, and Original Sketch Cards
Enamel pins, vinyl dolls , and original sketch cards are shipped from our warehouse location in Reunion, FL. If you order only these items, most likely they'll all be shipped in the same package as they are small.Photo Glossy Prints, Open Edition Canvases, and Canvas Cuties
All of our fine art prints are now printed and finished by the fine art printing company we contract with. Prints are made to order and they are shipped directly from the printer. If you order several photo glossy prints or canvas cuties, they will likely ship together. If you order more than two open edition canvas prints, they will be shipped in separate boxes of up to two canvas prints each. Depending on how many canvases you order, you may end up with several tracking numbers. Because the fine art prints are printed on-demand, if you order a canvas print, the production time plus shipping time could take 2-3 weeks to be fulfilled. In the meantime, if you ALSO ordered an enamel pin, that should ship within 3-5 business days. So parts of your order may arrive within 5 business days while other parts of your order may arrive in two to three weeks.Anniversary Pins
Every July we launch a new Anniversary Pin and gift it to any customer who places an order for $25 or more on strangeling.com. There are just a few rules about this offer which are listed below:- Your order subtotal BEFORE shipping cost must be $25 or more to qualify for the free Anniversary Pin.
- Your order must be for physical, shippable products, so this excludes strangeling.com gift cards.
- Anniversary Pins will be available through the month of July (July 1 - 31) or until we run out of pins, whichever happens first.
- You will receive one pin per order that is $25 or over — not one pin per product ordered.
I’m a $10+ Tier Patron on Patreon and I can’t find my discount code.
You will have received a welcome note via email when you signed up for your tier that includes your password for the Patreon Exclusives content as well as the coupon code if you are subscribed at the $10 and up tiers. If you've lost this email, it will not be in your Patreon Message center - Patreon sends it automatically via email instead of using the messaging feature on Patreon. But don't worry - there's several ways you can find your code:- Log in to strangeling.com with the same email address you use for Patreon and the coupon code will appear at the top of the checkout page during checkout.
- Log in to strangeling.com with the same email address you use for Patreon and go to the "my account" page and click "coupons". This area will display the available coupons on your account, including the Patreon coupon code if you are eligible for it.
- Visit Jasmine's Patreon page while you are logged into your Patreon account. The pinned post at the top (under the Lens posts) is the Patron Tier Benefits and FAQs post. This post has links to all the original Welcome Notes that each tier gets. Click on the Welcome note for your tier: In the welcome note, scroll down to the 10% Off Strangeling.com section. Here you'll find the Patron discount code both at the top and near the bottom of that section: